Nourish your GLOW
Your order will typically be processed and shipped within 2 days of ordering. If there are special circumstances, such as out of stock product or staff being out of office we will contact you directly to tell you of the changes.
We want you to be 100% satisified with your purchase. If you send back your item, in the same way it was received within 30 days we will gladly return your item.
SECTION 1 - WHAT INFORMATION DO WE GATHER AND WHAT DO WE DO
When you purchase something from our store, as part of the
When you visit our site, some information is automatically
collected. This may include information such as the Operating System (OS) running on your device, Internet Protocol (IP) address (which may be used to obtain your geolocation), access times, browser type, and language, and the
website you visited before our site.
We also collect information about how you use our site, including the elements you have interacted with, metadata and other details about these elements, change states and other user actions.
Email marketing: By providing us with your email address, you are giving us permission to send you emails about our store, new products, new brands under the Dr. Harter’s Botanical's portfolio and other updates. You
have the opportunity to unsubscribe from these emails at any time by clicking the “Unsubscribe” button included at the bottom of each email.
How we use your information.
In general, we use the information we collect primarily to provide, maintain, protect and improve our current site and products and to develop new products and brands. We use
personal information collected through our site as described below and described elsewhere in this Policy to:
Facilitate the creation of and securing of your Account on
Identify you as a user in our system;
Improve our products, site, and how we operate our business;
Understand and enhance your experience using our site and
Provide and deliver the products and services you request;
Respond to your comments or questions and for our Support
team to provide service about Dr. Harter’s Botanicals and/or other brands within the Dr. Harter’s Botanicals portfolio of brands;
Send you related information, including confirmations,
invoices, technical notices, updates, security alerts and support and
Communicate with you about promotions, upcoming events and
news about products and services offered by Dr. Harter’s Botanicals, brands within the Dr. Harter’s Botanicals portfolio of brands and our selected partners, and for other marketing purposes of Dr. Harter’s Botanicals;
Link or combine your information with other information we
get from third parties to help understand your needs and provide you with better service; and
Protect, investigate and deter against fraudulent, unauthorized
or illegal activity.
SECTION 3 - CONSENT
How do you get my consent?
By providing us with personal information to complete a
transaction, placing an order, arranging for a delivery or returning a purchase you are consenting to our collecting and using your information (your credit card information is discussed in Section 4 below).
How do I withdraw my consent?
You may withdraw your consent for us to contact you by clicking the “Unsubscribe” button included at the bottom of each email or contacting us at email@example.com or mailing us at:
Dr. Harter’s Botanicals
260 Ramey Road
Westminster SC, 29693
SECTION 4 - DISCLOSURE
We do not share your personal information with third parties
without your consent other than with the following:
Third Party Service Providers. With third parties who work on our behalf, provided that such third parties provide at least the same level
Lawful Requests. To comply with laws or to respond to lawful
requests and legal process (provided that we will endeavor to notify you at the address you have given us if we have received a lawful request for your information);
Protection of Rights and Property. To protect the rights and property of Dr. Harter’s Botanicals, our agents, customers and others including
Emergency. In an emergency, including to protect the
personal safety of any person; and
Corporate Restructuring. For the purposes of a business deal
(or negotiation of a business deal) involving a sale or transfer of all or a
part of our business or assets (business deals may include, for example, any merger, financing, acquisition, divestiture or dissolution transaction or proceeding). In the event of an insolvency, bankruptcy, or receivership, personal information may also be transferred as a business asset. If another company acquires our company, business or assets, that company will also acquire and possess the personal information collected by us and will assume the rights and obligations regarding your personal information as described in this Policy.
SECTION 5 – PAYMENT PROCESSING
Our store is built on an e-commerce software platform called
Shopify that allows us to sell our products and services to you.
Payment: If you provide us with your credit card information during the payment process, we send it to our PCI-DSS compliant payment gateway
for processing using SSL encryption technology. Your credit card information is stored for recurring subscription orders as well as within my account for faster checkout experience.
All direct payment gateways comply with the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint
effort of brands like Visa, MasterCard, American Express and Discover.
PCI-DSS requirements help ensure the secure handling of credit card information by our store and our payment processors and service
SECTION 6 - THIRD-PARTY SERVICES
Our Policy does not cover any third-party services. To learn about those third parties' privacy practices, please read their privacy policies.
Links: When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy policies.
SECTION 7 - SECURITY
To protect your personal information, we take reasonable precautions and follow generally accepted industry practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. Your personal information is protected by your password – never share this password with anyone. Dr. Harter’s Botanicals will never contact you to ask you
for your password.
If you provide us with your credit card information, the
information is transmitted to our server using secure socket layer technology (SSL) which employs the AES-25 encryption standard.
SECTION 8 - AGE OF CONSENT
By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you consent to any of your minor dependents using this site.
SECTION 9 – U.S. LAW APPLIES
This site is intended for users located in the United States. By sending us your Personal Information from outside the U.S., you consent to the application of U.S. law and to the use and disclosure of your personal
encourages visitors to check this page for any changes to its Privacy
QUESTIONS AND CONTACT INFORMATION
If you would like to: access, correct, amend or delete any personal information we have about you (other than that information automatically generated by your use of our site), register a complaint, or simply want more information contact our customer service team at firstname.lastname@example.org
or by mail at:
Dr. Harter’s Botanicals
260 Ramey Road
Westminster, SC 29693